Sahil Lavingia

Sahil Lavingia quotes on feedback

Founder Gumroad, funder @ shl.vc

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1

Ask for feedback on your attempts, not advice on your ideas.

2

You can learn basically anything for free. The things you should pay for: feedback/mentorship, access to a network, a forcing function to be disciplined.

3

I read somewhere that there are only two reasons we give feedback: - To cut someone down - To help them grow I try and go through that mental check each time I give someone feedback.

4

Great customer support will get you: - A cult following - A better product through customer feedback - A humbled team It might be more important than having a great product!

5

Building a product for others: - Starting with zero customers - Painfully slow feedback loop - Customers don’t tell you what they really want Building a product for yourself: - Starting with one customer - you! - Infinitely fast feedback loop - Little to no miscommunication

6

Successful people: - Have an environment that removes the need for willpower. - Seek and implement critical feedback. - Put themselves in uncomfortable situations. - Spend more time as students than teachers.

7

Startups should be scary, not dangerous. Scary: pivoting, getting critical feedback, managing people smarter than yourself Dangerous: raking up credit card debt, sacrificing your health and wellbeing

8

Do not improve your product based on the feedback of those who do not use your product. Improve your product by talking to the people who already use your product, but aren't in love with it. Reward early adopters, who in turn will reward you with more users.

9

How to conduct 1-1s, a simple framework Tell your direct reports what you think they should: - Start doing - Stop doing - Continue doing Ask them what you should: - Start doing - Stop doing - Continue doing Do this often enough that you’re not worried about too much feedback.

10

If you really appreciate a product existing, tell its creators. They may not know. They may feel like giving up. Your note might make their day, and maybe even provide them with the energy to keep going!

11

"Early and often" has been a very effective mantra for me… Ship code early and often. Communicate early and often. Ask for feedback early and often. Share your best ideas early and often. If you're not already, consider doing things earlier and more often!

12

Early in your career, you should solve your own problems. The super-quick customer feedback loop (with yourself) will make you really good, really fast. After you get really good, solve other people's problems.

13

Beyond technical ability, I look for these characteristics in candidates: - Communicates well (everyone always knows what they're up to) and asks for feedback early and often - Self-motivated to solve problems and find new ones - Manages up (tells me how to best empower them)

14

How to build a business that matters: Start by solving your own problem, because the near-instant feedback loop will teach you the most about the space. Then move onto solving other people's problems within that space, because that's where most of the impact will happen.

15

Every writer you love has written far more, far worse words than you have. Every painter you love has painted far more, far worse paintings than you have. Every founder you respect has failed far more, far worse than you have. That's why you love and respect them.

16

Most public feedback is posturing. The best constructive feedback is given privately. In terms of volume, I get 100x the negative feedback publicly, but the private feedback is often far more brutal and more valuable.

17

Giving constructive feedback is hard, receiving and implementing constructive feedback is harder.

18

Judge a company by the opinions of the people who used to work there.

19

Most founders could get better at giving positive feedback. "What's the point in giving non-critical feedback?" The realization that helped me the most: many good decisions are made on accident, and highlighting them can ensure they won't be reversed in a later iteration.

20

Best way to improve at something: do it, get feedback, apply feedback, repeat frequently. Tweeting does this for thoughts and writing so well that I don't even have to name the best example of this because you already know who I'm talking about.

21

One of the most rewarding transitions in learning is when you start to predict your teachers’ feedback.

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