Best 10 Quotes & Tweets on Saas

Twitter wisdom in your inbox

1

Old: Software as a Service New: Service as a Software

Hiten Shah

Hiten Shah

@hnshah

2

Why I love subscription products: 1. You develop a longterm relationship with your customer that can literally last a lifetime. 2. Subscribers want your product to improve & reward you for innovating on their behalf. 3. They are the ultimate validation that you solved a problem.

Jeff Morris Jr.

Jeff Morris Jr.

@jmj

3

I am obsessed with subscription models. They are the ultimate customer validation. A customer who is willing to subscribe to your product and stay with you month after month is a happy customer.

Jeff Morris Jr.

Jeff Morris Jr.

@jmj

4

Most SaaS websites have too much copy that customers don't care about.

Hiten Shah

Hiten Shah

@hnshah

5

SaaS was just getting started back in 2005. 15 years later, I guess it’s still just the beginning.

Hiten Shah

Hiten Shah

@hnshah

6

When you run a SaaS business, you calculate your LTV (lifetime value of a customer). This tells you how much you can spend to advertise to acquire each customer. In private equity, the LTV is in the millions (or tens/hunds of millions), yet no firms seem to advertise. Odd.

Andrew Wilkinson

Andrew Wilkinson

@awilkinson

7

SaaS categories feel like a rave when they are so crowded that every product is high on features and indistinguishable from the rest while trying to market bells and whistles.

Hiten Shah

Hiten Shah

@hnshah

8

Every SaaS category inevitably finds it's way to all-in-one.

Hiten Shah

Hiten Shah

@hnshah

9

I haven’t heard a single person tell me that they want to use more SaaS at work.

Hiten Shah

Hiten Shah

@hnshah

10

The best SaaS companies have private Slack channels for clients. New level of customer service. Makes you feel like you're on the same team.

Jeff Morris Jr.

Jeff Morris Jr.

@jmj