Hiten Shah

Hiten Shah quotes on product management

I tweet about startups, growing businesses, and product strategy. Co-founder of @usefyi and @producthabits with @MarieProkopets. Past: @crazyegg & KISSmetrics.

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Product development never ends because solving problems for customers is a never ending journey. Each problem you solve leads you to the next one.


Product development requires extreme attention to detail. They don’t teach you this in school.


Product development at any stage of a business gets so much easier when you first focus on the problem(s) people have before you try to think about the solution(s). This is called problem-first product development. The alternative being solution-first product development.


Signing up for and using a lot of products on a regular basis is the best way to learn how to build great products. It’s like you literally start developing a taste for experiences that are good, bad, average, mediocre, frustrating, etc...


The #1 thing Product Managers own is documentation.


A Product person’s job is never done.


Announcements of products/features that are 1-2 quarters away aren’t for customers. These announcements are for shareholders.


The more features a product has the longer it takes for people to discover all those features.


Product people like to Product so they create new product development frameworks all the time. Most are focused on how to get teams to collaborate. Instead of how to deliver the most customer value in the shortest amount of time. Know what you are prioritizing when Producting.


Speed is typically a great product value proposition.


Improving product development productivity is highly underrated. Not just for developers. Product people’s productivity too.


Friction is the keyword in product development.


When building products, prioritization is commonly discussed and debated. Rarely discussed and equally important: Sequencing

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