Hiten Shah

Hiten Shah quotes on problem Solving

I tweet about startups, growing businesses, and product strategy. Co-founder of @usefyi and @producthabits with @MarieProkopets. Past: @crazyegg & KISSmetrics.

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Startup life can be summed up in three steps: 1. Find problem 2. Fix problem 3. Go back to step 1 Works for every thing you need to do in a startup. Growth is determined by a combination of how fast you can go through the steps successfully and how long you can keep at it.


Product development never ends because solving problems for customers is a never ending journey. Each problem you solve leads you to the next one.


Product development at any stage of a business gets so much easier when you first focus on the problem(s) people have before you try to think about the solution(s). This is called problem-first product development. The alternative being solution-first product development.


The larger an organization gets, the harder it is to know what’s happening and who’s doing what. This problem is currently unsolved.


When discussing a product, I try to avoid talking about the features I want. Instead, I talk about problems the product solves for me. And how it can solve those problems and other related problems better. This shift in framing makes me better at building my own products.


Most business problems are people problems at the core.

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