DHH

DHH quotes on ethics

Creator of Ruby on Rails, Founder & CTO at Basecamp & HEY, NYT best-selling author, and Le Mans 24h class-winning racing driver.

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1

Basic ethics reform for mailing list software: 1) Don't enable tracking pixels by default. 2) If sender turns them on, force a disclaimer at the bottom of the list: "[The sender] tracks when you open emails from them. Here's what that means. Want to opt out?". 3) Respect opt-out.

2

While on the topic of working for tips or app ratings, I frequently get this horror reel running in my mind with all the workers I've dealt with who had to put on that fake, cheery, appearance in service of these nasty carrots and brutal sticks. The quivering of their humanity.

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